shopee cross-border user agreement
You should read this Agreement carefully before clicking to agree to this Agreement during the registration application process. Please be sure to read carefully and fully understand the contents of each clause. In particular, the clauses exempting or limiting liability will be marked in bold and underlined, and you should read them carefully.
If you have any questions about the agreement, you can consult shopee platform customer service
1.Definition:
1.1 Platform services: shopee cross-border e-commerce service platform is based on the Internet and provides you with various forms including shopee platform website, client, etc. (including new cross-border e-commerce supply chain service forms emerging from future technological development) various services.
2. Contracting entity
2.1 (Equal subjects) This agreement is jointly concluded by you and the operator of the shopee cross-border e-commerce platform. This agreement has contractual effect on both you and the operator of the dual platform.
2.2 (Subject Information) shopee cross-border e-commerce platform operators refer to the legal entities that operate the shopee platform. You can check the license information published at the bottom of the home page of each shopee platform website at any time to determine the shopee entity that will perform the contract with you. Under this Agreement:
The shopee platform operator may change according to the business adjustment of the shopee platform. The changed platform operator will perform this agreement with you and provide you with services. The change of the shopee platform operator will not affect your rights and interests under this agreement. shopee platform operators may also be added to provide new shopee platform services. If you use the new shopee cross-border e-commerce platform services, you will be deemed to agree that the new shopee platform operators will perform this agreement with you. . When a dispute occurs, you can determine the subject of the contract extension with you and the counterparty to the dispute based on the specific services you use and the specific behavioral objects that affect your rights and interests.
3. Account acquisition
When you fill in the information as prompted on the registration page, read and agree to this agreement, and complete all registration procedures, you can obtain an shopee platform account and become an shopee platform user.
4.True and legal
4.1 When using shopee cross-border e-commerce platform services, you should accurately and completely provide your information (including your name and email address, contact number, contact address, etc.) according to the prompts on the shopee platform page so that shopee can contact you. . You understand and agree that you are obliged to maintain the authenticity and validity of the information you provide
4.2 You understand and agree that shopee cross-border e-commerce has the right to provide necessary information such as registration information and transaction records that you filled in on the shopee cross-border e-commerce platform upon request from national judicial, administrative and other competent authorities. If you are suspected of infringing the intellectual property rights of others, shopee cross-border e-commerce also has the right to provide the rights holder with your necessary identity information after preliminary judgment of the existence of the suspected infringement. The shopee platform has the ability to provide the right holder with the necessary information via email, text message, phone call, etc. Registered users on this site have the right to send notification information such as platform activities.
5. Transaction dispute resolution
5.1 If you have a dispute with other users during the transaction on the shopee platform, you or any other user has the right to choose the following channels to resolve the dispute:
(1) Negotiate independently with the other party to the dispute;
(2) Use the dispute mediation services provided by shopee cross-border e-commerce platform;
(3) Request mediation from the International Chamber of Commerce Arbitration Court or other legally established mediation organizations;
(4) Complain to relevant administrative departments;
(5) Submit to an arbitration institution for arbitration based on the arbitration agreement (if any) reached with the counterparty to the dispute;
(6) If negotiation fails, the disputing party may file a lawsuit with a specialized agency;
The final right of interpretation belongs to shopee e-commerce platform.
